Cookie Policy

Learn more about how we use cookies on our website to improve your experience and provide personalized content. This policy explains what cookies are, how we use them, and your choices regarding their use.

Last updated: August 28, 2025

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, understand how you use our site, and improve your overall experience.

We use cookies to enhance site functionality, analyze visitor behavior, and provide personalized content that matches your interests and needs.

Types of Cookies We Use

We use several categories of cookies, each serving different purposes to enhance your experience on our website.

Necessary Cookies

Essential cookies that enable core website functionality, including security, navigation, and form submission capabilities.

These cookies remain active during your session and some persist until manually deleted.

Functional Cookies

Cookies that remember your preferences and settings to provide a more personalized experience on return visits.

Typically stored for 30 days to 1 year, depending on the specific function.

Analytics Cookies

Help us understand how visitors interact with our website, which pages are most popular, and how we can improve user experience.

Usually retained for up to 2 years to provide meaningful trend analysis.

Marketing Cookies

Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns across different platforms.

Generally stored for 30 days to 1 year, depending on the advertising platform.

How We Use Cookies

Our cookies serve several important functions to improve your experience:

  • Remember your preferences and settings for future visits
  • Analyze website traffic and user behavior to improve our services
  • Provide personalized content recommendations based on your interests
  • Enable secure login functionality and protect against fraud
  • Track the effectiveness of our marketing campaigns and communications

Third-Party Cookies

Some cookies are set by third-party services we use, including analytics providers, social media platforms, and advertising networks. These help us provide better service and understand our audience.

We do not control third-party cookies and recommend reviewing their respective privacy policies for detailed information about their data practices.

Your Privacy Rights and Choices

We respect your privacy rights and provide multiple ways to control how cookies are used on our website.

Australian Privacy Rights

Under Australian Privacy Principles, you have the right to:

  • Access and review the personal information we hold about you
  • Request correction of any inaccurate or outdated information
  • Request deletion of your personal information in certain circumstances
  • Opt out of direct marketing communications at any time

Additional Privacy Protections

We extend additional privacy protections to all users:

  • Right to know what personal information is collected and how it's used
  • Right to request deletion of personal information we've collected
  • Right to opt-out of the sale of personal information (we don't sell personal data)

Data Subject Rights

All users have the right to:

  • Transparency about how their data is processed and stored
  • Portability of personal data in a structured, commonly used format
  • Withdraw consent for data processing at any time

Managing Your Cookie Preferences

You have several options to control cookies on our website and through your browser settings.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically block all cookies, allow only first-party cookies, or get notifications when cookies are set.

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that blocking all cookies may affect your ability to use certain features of our website, including contact forms and personalized content.

Do Not Track Signals

We respect Do Not Track browser settings and will not track your activity across other websites when this setting is enabled. However, some third-party services may not honor these signals.

Policy Updates

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our business practices. The updated version will be posted with a revised date, and continued use of our website constitutes acceptance of the changes.

Contact Us About Cookies

If you have questions about our cookie practices or need assistance with your privacy preferences, please contact us using the information provided in our main contact section.

Phone::

+61 887 385 759

Address::

142 Collins Street, Melbourne VIC 3000