Privacy Policy

We are committed to protecting your privacy and handling your personal information with care and transparency. This policy explains how we collect, use, and protect your information when you use our financial planning subscription service.

Last updated: August 28, 2025

Information We Collect

We collect information that you provide directly to us and some information automatically when you use our services.

Personal Information You Provide

• Contact details including name, email address, phone number, and mailing address
• Financial information shared during consultations such as income, expenses, goals, and concerns
• Communication preferences and feedback about our services
• Payment information for subscription billing (processed securely through third-party payment processors)

Information Collected Automatically

• Website usage data including pages visited, time spent, and navigation patterns
• Device and browser information such as IP address, device type, and browser version
• Cookies and similar technologies to enhance your experience and analyze site performance

How We Use Your Information

We use your information to provide our services, improve your experience, and communicate with you about relevant financial planning topics.

• Deliver personalized financial planning consultations and analytical reviews
• Process subscription payments and manage your account
• Communicate with you about appointments, service updates, and relevant financial content
• Improve our services based on feedback and usage patterns
• Comply with legal obligations and protect our legitimate business interests

Legal Basis for Processing

We process your personal information based on several legal grounds under Australian privacy law:

How We Share Your Information

We do not sell your personal information. We may share your information in these limited circumstances:

• With payment processors to handle subscription billing securely
• With technology service providers who help us operate our website and services
• When required by law, court order, or to protect legal rights
• In connection with a business transfer or merger (with advance notice to you)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Financial consultation records are typically retained for seven years as required by Australian regulations, while marketing data may be deleted sooner upon request.

Your Privacy Rights

Under Australian Privacy Principles, you have several important rights regarding your personal information:

• Access - Request a copy of the personal information we hold about you
• Correction - Request correction of any inaccurate or incomplete information
• Erasure - Request deletion of your personal information in certain circumstances
• Portability - Request your data in a portable format for transfer to another provider
• Marketing opt-out - Unsubscribe from marketing communications at any time
• Complaint - Lodge a complaint with us or the Australian Privacy Commissioner

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience, analyze usage patterns, and provide personalized content.

For detailed information about our cookie practices, please refer to our separate Cookie Policy. Cookie Policy

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child, we will delete it promptly.

International Data Transfers

Your personal information is primarily stored and processed in Australia. If we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with Australian privacy law.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by email or through our website, and the updated policy will include a revised effective date.

Contact Information

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us: